Legal

Privacy Policy

This Privacy Policy explains how we collect, use, and protect your information when you use our mobile application and website.

Information We Collect

We may collect the following types of information:

• Email address and account details
• Purchase and transaction information
• Device information (such as device type, operating system, and IP address)
• App usage data (such as interactions, session activity, and performance logs)

We do not collect sensitive personal data such as health, medical, or biometric information.

Health-Related Content and Data

This application provides prerecorded hypnotherapy sessions intended for general wellness, relaxation, and habit improvement (such as smoking cessation and stress reduction).

The app may relate to topics commonly associated with health or well-being. However:

• We do not collect, store, or process any personal health data.
• We do not collect medical records, diagnoses, treatment information, or biometric data.
• We do not track or monitor any physical or mental health conditions.
• We do not use any data for medical profiling or health analysis.

Any progress tracking within the app (such as usage statistics or session completion) is limited to general app activity and does not constitute health data.
This app is not a medical application and does not provide medical advice, diagnosis, or treatment.

How We Use Your Information

Your information is used to:

• Provide access to purchased content
• Authenticate users and prevent unauthorized access
• Process payments and verify purchases
• Improve app performance and user experience
• Communicate important service-related information

Payments

All payments are processed securely through official app store platforms (Google Play or Apple App Store).

We do not store credit card or payment details on our servers.

Refund Policy

All purchases provide immediate access to digital content.

For this reason, refunds are not provided once a purchase is completed and the content is unlocked.

Refunds may be considered only in exceptional cases where required by law.

Content Access & Device Policy

Each purchased session grants 3 months of access from the date of purchase. After this period, access to the session will expire.

Device sharing is strictly not permitted. Your account and purchased content are intended for personal use on your own devices only. You may not share your login credentials or grant access to other individuals.

To protect the integrity of our platform, we monitor device usage. If an account is accessed from more than 3 different devices within any 6-month period, we reserve the right to suspend or permanently terminate that account without a refund.

Data Security

We take reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

Third-Party Services

We may use trusted third-party services (such as payment providers and analytics tools) that comply with applicable privacy laws.

Data Retention

We retain your account and purchase information for as long as your account remains active.

You may request deletion of your account and associated data at any time by contacting us.

Certain data may be retained for a limited period where required for legal, security, or fraud prevention purposes.

Your Rights

You may request access, correction, or deletion of your personal data by contacting us at the email address below.

Disclaimer

The content provided in this application is for informational and general wellness purposes only and is not a substitute for professional medical advice, diagnosis, or treatment.

Users should consult a qualified healthcare provider before making any health-related decisions.

Contact

If you have any questions about this Privacy Policy, please contact us:

Email: office@onlinehypnosis.com